Hearing enhancement systems
Induction loop installation across North West England & Wales
Surveyed, designed, installed and certified to IEC 60118-4 (the international hearing-loop performance standard). From counter loops at a parish hall to full perimeter systems in a 1,200-seat theatre, we deliver hearing access that actually works for the 12 million UK hearing aid users with T-coil capability.
What an induction loop actually does
An audio induction loop (often called a “hearing loop” or “T-loop”) is a wire installed around a defined listening area. When sound from a microphone, PA system or AV mixer is fed through a loop amplifier, it generates a magnetic field inside that area. Hearing aids and cochlear implants set to the “T” position pick up that magnetic field directly, bypassing background noise, reverberation and distance, and delivering the speaker’s voice straight into the ear at the listener’s preferred volume and EQ.
For a hearing aid user, the difference between an unamplified room and a properly commissioned loop is the difference between guessing and hearing. It’s the single most cost-effective accessibility intervention a public-facing building can make.
The systems we install
Counter & reception loops
Compact desktop or under-counter loops for ticket offices, reception desks, pharmacy counters, bank windows, library issue desks, GP receptions and information points. Plug-and-play units with a built-in microphone, covering a one-to-one conversation across the counter.
Typical venues: council customer service centres, pharmacies, post offices, libraries, NHS receptions.
Perimeter room loops
Wire run around the perimeter of a meeting room, classroom, courtroom, function room or chapel, fed from the room’s microphone and PA. Suitable for spaces up to roughly 200 m² with no significant overlap from neighbouring loops.
Typical venues: committee rooms, school halls, magistrates’ courts, parish churches, training rooms.
Phased & multi-loop array systems
For larger or more complex spaces (theatres, cathedrals, sports halls, transport concourses, civic chambers) where a single perimeter loop won’t deliver even field strength or where multiple loops need to coexist without crosstalk. Designed in CAD, modelled for spillage, and installed with metal-loss compensation.
Typical venues: theatres, cathedrals, lecture theatres, council chambers, large sports venues.
Our process
Free on-site survey
We visit, measure the room, identify metal interference, take a background magnetic noise reading, and discuss your existing audio infrastructure. No obligation, no charge.
Designed quote
You get a fixed quote with a system design diagram, equipment schedule, expected coverage zone and the standard we’ll commission to. Usually within 5 working days.
Install & certify
Tidy installation, integration with your existing PA/mic, and full IEC 60118-4 commissioning with field-strength readings. You get a signed report for your accessibility records.
Aftercare
Annual service visits available. We re-test field strength, check the source signal chain and re-issue compliance documentation, useful at access audit time.
Your legal obligation under BS 8300 & the Equality Act 2010
The Equality Act 2010 requires service providers and public bodies to make “reasonable adjustments” to remove barriers for disabled people, including the 12 million people in the UK with hearing loss. BS 8300-2:2018 sets out what those adjustments look like in buildings: hearing enhancement systems are required at every counter, ticket office, meeting room, performance space and reception desk where speech is amplified or where staff communicate with the public.
Failure to provide compliant systems exposes councils, schools, healthcare bodies and private operators to discrimination claims and reputational risk. We design, install and certify systems to IEC 60118-4:2014 (the international hearing-loop performance standard) and provide the documentation you need for building control and access audits.
Frequently asked questions
Do we have to replace our induction loop with Auracast?
No. Induction loops will remain the dominant in-building hearing access technology for at least the next decade. There are 12 million T-coil-equipped hearing aids in active UK use, and Auracast is additive: many venues will want both for the foreseeable future. We can design hybrid installations.
Can you install in a listed or historic building?
Yes. We work in churches, cathedrals, civic chambers and historic theatres. Loop wire is typically routed under floorboards, behind skirting, in carpet edges or above suspended ceilings, with no visible fittings beyond the amplifier (which can be remoted to a back-of-house cupboard).
How much does an induction loop cost?
Counter loops start at a few hundred pounds installed. Perimeter loops for a typical room are usually four-figure. Multi-loop array systems for theatres or large halls are project-scale and depend on architecture. We quote fixed prices after the survey, no estimates, no surprises.
Do you serve our county?
If you’re in any North West England or Welsh county, yes. See our coverage area. We’re based in Wrexham and travel routinely across the North West and Wales.